Amaani Dula

Trainee Bus Driver Candidate

Enthusiastic, reliable and safety-focused individual with strong customer service, communication and timekeeping skills gained through front-facing and administrative work. Confident following rules and safety procedures, helping people, and working well within a team. I hold a full clean manual UK driving licence with over 2 years’ experience, excellent local knowledge of West Midlands routes, and I’m eager to complete all required PCV/CPC training fully. Looking to join as a Trainee Bus Driver, to deliver safe journeys, great passenger service, and be a dependable part of your team.

Amaani.x@icloud.com07939866877movementtowork.com

Experience

Administrative Assistant

Department for Work and Pensions (DWP)

2025-03 – 2025-04 · West Bromwich and Tipton Jobcentres

  • Completed a short-term placement through the Movement to Work initiative, which supports young people into employment through meaningful civil service experience, working across both West Bromwich and Tipton Jobcentres
  • Created a comprehensive desk aid for work coaches to utilise and support vulnerable customers
  • Delivered a presentation to senior management raising awareness regarding local provisions and community support
  • Demonstrated high level of customer service, including greeting visitors, logging attendance, and handling enquiries professionally.

Pharmacy Assistant Work Experience

Modality Darlaston Practice Pharmacy

2024-07 – 2024-08

  • Completed a two-week work experience placement as part of Sixth Form, gaining hands-on insight into the pharmaceutical industry and patient support.
  • Handled patient communication via phone and email, responding to enquiries and coordinating with healthcare professionals in a timely and professional manner
  • Maintained accurate records, processed patient orders, and supported the safe dispensing of medication under supervision.
  • Assisted with stock inventory management, helping to monitor supplies and ensure efficient ordering and storage of pharmaceutical products.

Customer Service Work Experience

Veolia Waste Management

2024-06 – 2024-07 · Cannock office

  • Through Young Professionals UK, I was successfully selected to join the Veolia Customer Service Work Experience in their Cannock office. My duties included:
  • Independently and collaboratively completing a variety of administrative and office tasks.
  • Actively communicating ideas and suggestions with team members to support service improvements.
  • Shadowed members of the customer service team to see how they carry out their duties

Skills

MS Office (Word, PowerPoint, Excel)Full UK driving licenseGujaratiHealth and SafetyOnline Safety

Education

Stuart Bathurst Catholic High School College of Performing Arts

Stuart Bathurst Catholic High School College of Performing Arts

Career highlights

March 2025

  • Started: Administrative Assistant at Department for Work and Pensions (DWP)

    Department for Work and Pensions (DWP)

July 2024

  • Started: Pharmacy Assistant Work Experience at Modality Darlaston Practice Pharmacy

    Modality Darlaston Practice Pharmacy

June 2024

  • Started: Customer Service Work Experience at Veolia Waste Management

    Veolia Waste Management

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