Bethel Mhone

Health Services Management · Programme Coordination · Mental Health

I am a dedicated Health Services Management professional with over six years of experience spanning hospital administration, NGO programme coordination, sexual and reproductive health, HIV & AIDS, and mental health. I bring a genuine passion for improving community health outcomes and a practical understanding of how to run effective health programmes across diverse settings — from clinic floors in Zimbabwe to international advocacy platforms in Geneva.

Experience

Systematic Family Therapist (Intern)

Ruwa Rehabilitation Centre, Zimbabwe

2025-06 – 2025-10

  • Conducted client assessments and led evidence-based family therapy sessions to improve family relationships and communication.
  • Provided HIV testing, counselling, and patient education on infection prevention, treatment adherence, and stigma reduction.
  • Collaborated with a multidisciplinary team of doctors, psychologists, and social workers to integrate family therapy into patient care plans.
  • Maintained accurate clinical records in line with hospital protocols, managed caseloads, and connected clients with community support services.

Data Entry Clerk

Zimbabwe Council of Churches, Harare

2019-12 – 2019-12

  • Managed data entry, verification, and correction across multiple databases, ensuring accuracy and consistency of organisational records.
  • Organised filing systems, prepared correspondence, and produced reports for departmental use.

Research Assistant

Voluntary Service Overseas, Lilongwe, Malawi

2018-06 – 2018-10

  • Collected qualitative and quantitative research data through focus groups, key informant interviews, surveys, and stakeholder workshops.
  • Managed and archived data through transcription, translation, and labelling; prepared clear reports and data visualisations for presentations.

Assistant Officer – Reproductive Health

Norwegian Church Aid, Lilongwe, Malawi

2017-03 – 2018-03

  • Advocated for quality adolescent sexual and reproductive health (SRH) services among implementing partners, including family planning and youth-friendly health services.
  • Facilitated trainings on SRH, the DREAMS toolkit, and Muslim and Christian teaching guides on SRHR.
  • Reviewed partner proposals, work plans, and reports; assisted with proposal and report writing under the KFW project.
  • Conducted field visits to schools, communities, and youth centres, supporting clubs and construction follow-up activities.

Health Coordinator

United Methodist Church, Blantyre, Malawi

2016-07 – 2016-12

  • Led the planning and implementation of nutrition clinic activities and community health programmes.
  • Introduced a leadership development and team coaching model that supported staff progression into greater responsibility.
  • Maintained communication between staff, physicians, and community organisations to uphold quality patient care standards.
  • Conducted routine facility inspections and compliance monitoring; prepared monthly and quarterly reports.

Junior Consultant – Health and Healing

World Council of Churches, Geneva, Switzerland

2014-11 – 2016-04

  • Supported the implementation of health and healing programme activities including workshops, meetings, and conferences.
  • Trained faith-based communities on HIV competency, gender-based violence, and sexual and reproductive health rights.
  • Facilitated dialogue sessions with church members on HIV/AIDS, GBV, and SRHR to build knowledge and practical skills.
  • Regularly analysed programme developments across thematic areas and identified actions needed for improvement.

Assistant Hospital Administrator

Chitungwiza Central Hospital, Zimbabwe

2012-01 – 2012-12

  • Assisted with budget planning and rate-setting for hospital services, including the transport department.
  • Supported procurement and monitoring of equipment and supplies across hospital departments.
  • Contributed to quality assurance procedures and assisted in the recruitment and evaluation of administrative staff.

Skills

Family therapyHIV counsellingSRHhealth educationmonitoring & evaluationproposal writingreport writingcommunity outreachMS Office Suite (Word, Excel, PowerPoint)SPSSdata entry and managementCommunicationleadershipteam managementcross-cultural collaborationstakeholder engagement

Education

Africa University, Zimbabwe

Certifications

  • Diploma in Mental Health and Systemic Family Therapy – SPANS (In progress)
  • Leadership and Management in Health – University of Washington (E-learning, 2023)
  • Caregiving Modules – Island Hospice and Healthcare (2022)
  • Training Course in Monitoring and Evaluation of Public Health Interventions
  • Trained Youth Friendly Health Services Provider
  • Certificate in MS Office – New Horizons
  • Malawi School Certificate of Education (M.S.C.E)

Career highlights

June 2025

  • Started: Systematic Family Therapist (Intern) at Ruwa Rehabilitation Centre, Zimbabwe

    Ruwa Rehabilitation Centre, Zimbabwe

December 2019

  • Started: Data Entry Clerk at Zimbabwe Council of Churches, Harare

    Zimbabwe Council of Churches, Harare

June 2018

  • Started: Research Assistant at Voluntary Service Overseas, Lilongwe, Malawi

    Voluntary Service Overseas, Lilongwe, Malawi

March 2017

  • Started: Assistant Officer – Reproductive Health at Norwegian Church Aid, Lilongwe, Malawi

    Norwegian Church Aid, Lilongwe, Malawi

July 2016

  • Started: Health Coordinator at United Methodist Church, Blantyre, Malawi

    United Methodist Church, Blantyre, Malawi

November 2014

  • Started: Junior Consultant – Health and Healing at World Council of Churches, Geneva, Switzerland

    World Council of Churches, Geneva, Switzerland

January 2012

  • Started: Assistant Hospital Administrator at Chitungwiza Central Hospital, Zimbabwe

    Chitungwiza Central Hospital, Zimbabwe

Built with Round Zero