SRIDHAR S

Data Analyst | Data Operations | Data Quality & Reporting Support

Data Operations professional with 3 years of experience in data validation, data quality, source-to-target reconciliation, data lineage validation, production support, incident management, and operational reporting. Experienced in validating data across source, intermediate/business-rule, and target layers using SQL to ensure data accuracy, completeness, and adherence to business rules. Hands-on experience with Master Data Management (MDM) and Reltio for identifying multiple records associated with the same individual. Skilled in investigating data discrepancies, monitoring data processing activities, managing ServiceNow tickets, performing root cause analysis, and maintaining technical and process documentation.

sridharsenthilkumar20@gmail.com+91 8680885076Chennai, IndiaLinkedIn: sridhar-senthilkumar-37b2871b9

Experience

Data Analyst – Data Operations

ASCENDION

2025-01 – 2025-06 · Chennai

  • Performed SQL-based data validation and reconciliation across multiple data layers, including source and target systems, to verify data accuracy, completeness, and consistency.
  • Validated data flow through source and intermediate processing layers where business rules and transformation conditions were applied, ensuring expected data was correctly transferred to target systems.
  • Investigated data discrepancies by tracing records across data layers and collaborating with cross-functional teams to identify root causes and implement corrective actions.
  • Worked with Reltio Master Data Management (MDM) to identify and analyze multiple records associated with the same individual, supporting duplicate record detection and master data quality.
  • Monitored data processing activities and validated operational outputs using SQL, Excel, and Google Sheets.
  • Supported automated data quality checks and reporting dashboards to improve data transparency and operational visibility.
  • Managed incidents and support tickets using ServiceNow, tracking issues and coordinating with relevant teams for timely resolution.
  • Performed and documented Root Cause Analysis (RCA) for recurring data and operational issues and maintained issue-resolution documentation.

Data Operations Associate

COGNIZANT

2022-05 – 2024-10 · Chennai

  • Performed SQL-based data validation and source-to-target reconciliation to verify data accuracy, completeness, and consistency across processing stages.
  • Queried source and target tables to investigate data discrepancies and validate whether records were processed according to defined business rules and transformation logic.
  • Conducted first-level analysis of production and data issues, tracing records through data processing workflows and coordinating with cross-functional teams for root cause identification.
  • Generated and validated operational reports and monitored scheduled jobs to support timely availability and reliability of reporting outputs.
  • Managed support requests and operational issues in accordance with defined SLAs, quality standards, and process guidelines.
  • Created and maintained process documentation, knowledge articles, and support documentation for operational activities and recurring issues.
  • Documented root causes, remediation actions, and resolution steps to improve knowledge management and support future incident resolution.
  • Communicated with stakeholders through email and meetings to provide issue updates, clarify data-related concerns, and coordinate timely resolution.

Skills

Data ValidationData QualitySource-to-Target ReconciliationData Lineage ValidationData AccuracyData CompletenessData Discrepancy AnalysisMaster Data ManagementDuplicate Record AnalysisOperational ReportingReport ValidationData MonitoringScheduled Job MonitoringProduction SupportFirst-Level AnalysisIssue InvestigationServiceNowIncident ManagementSupport RequestsSLA ManagementRoot Cause AnalysisIssue ResolutionEscalationTechnical DocumentationProcess DocumentationKnowledge ArticlesRCA DocumentationSOPsRemediation DocumentationSQLAdvanced MS ExcelGoogle SheetsPower BIPythonInformatica PowerCenterServiceNowReltioWinSCP

Education

A.M. Jain College, Chennai

Certifications

  • SQL
  • Python Programming

Career highlights

January 2025

  • Started: Data Analyst – Data Operations at ASCENDION

    ASCENDION

May 2022

  • Started: Data Operations Associate at COGNIZANT

    COGNIZANT

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