SUGANYA R

Product Manager — Integration Specs, Discovery & Cross-Functional Delivery

20+ INTEGRATIONS DELIVERED END-TO-END 50+ PARTNER SYSTEMS ONBOARDED 3 wks VS 2-MO INTEGRATION NORM 8 yrs ACROSS QA, SPECS & INTEGRATION 3 years as a product manager at Foodhub, on top of 5 years in QA before that, spent owning one core problem: getting external systems to talk cleanly to a single platform. I've written the integration requirement specs for 20+ third-party systems, POS terminals, marketplace platforms, and payment gateways, defining how their data flows in via REST APIs and webhooks, and validating schema and data quality with each partner before go-live. I write PRDs and acceptance criteria engineering can build against without sending them back, and I run the discovery calls and partner onboarding myself instead of handing them off.

suganyaraj.rajaram@gmail.com+91 91763 03788Chennai, Indialinkedin.com/in/suganya-rajaram-cspo

Experience

Product Manager

Foodhub

2026-01 – Present

  • Own integration requirement specs for POSHub end to end: define how data from 20+ external systems (POS terminals, marketplace platforms, payment gateways) flows in via REST APIs and webhooks, and validate schema and data quality with each partner before go-live.
  • Wrote the specs and acceptance criteria behind a platform now live with 50+ resellers, processing £64M+ GMV and 2.2M+ orders in the first five months of 2026.
  • Run onboarding discovery directly with partner CEOs and dev teams, surfacing integration and data-quality risks early enough to fix before they reach production.
  • Cut integration delivery from a 2-month industry norm to 3 weeks across three payment gateways by standardising how requirements get gathered and validated.
  • Keep 4–5 integrations moving in parallel without one blocking the others, working across a 25-person engineering and QA team.
  • Coordinate with Legal and Finance to clear every integration for compliance across six regulatory markets before launch.

Senior Product Associate

Foodhub

2024-02 – 2026-01

  • Scoped the original integration architecture for POSHub before it had a name: defined what data needed to move between marketplaces, POS systems, and payment terminals, and onboarded the first partners against that spec.
  • Standardised the requirement-gathering process for new payment integrations, cutting delivery time from 2 months to 3 weeks.
  • Wrote the PRDs, user stories, and acceptance criteria a 25-person team built against every sprint.
  • Moved from executing someone else's backlog to owning discovery and prioritisation myself.

Product Associate

Foodhub

2023-05 – 2024-02

  • First product role: owned integration requirements for six external marketplace platforms (Uber Eats, DoorDash, Grubhub, Just Eat, Deliveroo, Gloria Food) from kickoff through go-live.
  • Reviewed API documentation, webhook configurations, and data mapping myself before sign-off, catching gaps before they reached engineering.
  • Turned partner feedback from each integration into structured requirements for the next sprint.
  • Also shipped consumer-side features (Group Ordering before Swiggy or Zomato, Loyalty, Wallet Pay, real-time order tracking) while running integrations in parallel.

Functional Tester → SME → Test Lead

Foodhub

2018-05 – 2023-05

  • Spent 5 years testing the same order, payment, and integration flows I later wrote specs for, which is most of why my acceptance criteria don't bounce back from engineering with questions.
  • Led a QA team of 10+ and built the defect triage and release sign-off process the org adopted org-wide.

Skills

REST APIsWebhook FlowsAPI Contract ReviewSchema MappingData Quality ValidationPostmanSwaggerPRD WritingUser Stories & Acceptance CriteriaBacklog GroomingSprint PlanningPrioritisation (RICE/ICE)Structured Discovery SessionsFeedback SynthesisPartner/Vendor OnboardingGo-Live ManagementEngineeringQALegalFinancePartner & Solutions TeamsMulti-Market Delivery (6 countries)JiraSQLPostmanSwaggerAmazon QuickSightGoogle AnalyticsFigmaMiroNotionBrowserStack

Career highlights

January 2026

  • Started: Product Manager at Foodhub

    Foodhub

February 2024

  • Started: Senior Product Associate at Foodhub

    Foodhub

May 2023

  • Started: Product Associate at Foodhub

    Foodhub

May 2018

  • Started: Functional Tester → SME → Test Lead at Foodhub

    Foodhub

Education

Sathyabama Institute of Science & Technology

Certifications

  • Certified Scrum Product Owner (CSPO) — Scrum Alliance, 2024
  • Product Management Course — IIM Kozhikode (in progress)
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