This Privacy Policy explains how Round Zero ("we", "us", or "our") collects, uses, and protects information when you use our Service at joinroundzero.com.

1. Information We Collect

Account information: When you sign up via Clerk, we receive your email address and a unique user identifier. We do not store passwords — authentication is managed by Clerk.

Content you provide: Resumes (uploaded files and parsed text), job descriptions, cover letters, interview transcripts, and any text you enter into the platform. This content is stored to provide the Service and build your coaching memory.

Usage data: Feature usage counts (for free-tier limits), interview session metadata (timestamps, session duration, scores), and application tracker entries.

Payment data: We do not store card numbers or payment credentials. All payment processing is handled by Paddle. We receive transaction records (amount, pack purchased) and your Paddle customer ID for credit management.

Voice recordings: Live voice interview sessions are transcribed in real time. Audio may be temporarily buffered for transcription and is not stored after the session unless you explicitly save a recording.

Technical data: Server logs including IP addresses, browser type, and request timestamps. These are retained for up to 90 days for security and debugging.

2. How We Use Your Information

To provide and improve the Service (interview practice, resume tailoring, coaching memory);
To manage your account, credits, and subscription;
To send transactional emails (purchase receipts, account notifications);
To monitor and maintain the security and integrity of the Service;
To comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. AI Processing

To deliver AI features, your content (resume text, job descriptions, interview transcripts) is sent to our AI provider (Google Gemini) for processing. Google's use of this data is governed by their API terms. We do not permit Google to use your data to train their models under the terms of our API agreement.

4. Third-Party Services

Clerk — authentication and session management;
Paddle — payment processing and subscription management;
Neon — managed Postgres database hosting;
LiveKit — real-time WebRTC infrastructure for voice sessions;
Deepgram — real-time speech-to-text transcription;
Google Cloud — AI (Gemini) and embedding APIs.

Each provider processes only the data necessary for their function and is bound by their own privacy policies.

5. Data Retention

We retain your account data and content for as long as your account is active. You may request deletion of your account and associated data at any time by emailing privacy@joinroundzero.com. Deletion is completed within 30 days, except where data must be retained for legal or accounting obligations.

6. Security

We use industry-standard measures including TLS encryption in transit, encrypted database storage, and access controls. No system is perfectly secure; promptly report any suspected security issues to privacy@joinroundzero.com.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, email privacy@joinroundzero.com. We will respond within 30 days.

8. Children

The Service is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the Service after changes take effect constitutes acceptance.

10. Contact

Privacy questions or requests: privacy@joinroundzero.com.